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Below is a chart to help you identify when its best to seek treatment and where to do it

When you or a loved one is sick or injured, it’s important to know the best place to go for care. From scheduled primary care visits to urgent concerns that occur after regular office hours, this guide will help you navigate care options for your health needs.

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options for medical Care

KNOW WHERE TO GO

Access to Nurse on Call and BlueCareAnywhere telehealth services to treat minor medical conditions.

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Connect with a registered nurse or a board-certified doctor via video or phone when where and  how it  works best for you.

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Nurse On Call

866.422.2729

BlueCareAnywhereAZ

BlueCareAnywhereAZ

Treats minor medical concerns.

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Staffed by nurse practitioners and physician assistants.

Located in retail stores and pharmacies.

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Often open nights and

weekends.

The best place to go for routine or preventive care, to keep track of medications, or for a referral to see a specialist. .

For conditions that aren’t life threatening. 

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Staffed by nurses and doctors and usually have extended hours. 

For immediate treatment of critical injuries or illness. Open

24/7.

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If a situation seems

life‑threatening, call 911 or go to the nearest emergency room.

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“Freestanding” emergency

room (ER) locations are

becoming more common

in many areas. Because

these ERs are not inside

hospitals, they may look

like urgent care centers.

When you receive care at

an ER, you’re billed at a

much higher cost than at

other health care facilities.

<------------------------------------------------- LOWER COST | HIGHER COST ------------------------------------------------->
Conditions treated

  • Colds and flu

  • Rashes

  • Sore throats

  • Headaches

  • Stomachaches

  • Fever

  • Allergies

  • Acne

  • UTIs and more

  • Colds and flu

  • Rashes or skin conditions

  • Sore throats, earaches,  sinus pain

  • Minor cuts or burns

  • Pregnancy testing

  • Vaccines

  • General health issues

  • Preventive care

  • Routine checkups

  • Immunizations  and screenings

  • Fever and flu symptoms

  • Minor cuts, sprains, burns, rashes

  • Headaches

  • Lower back pain

  • Joint pain

  • Minor respiratory  symptoms

  • Urinary tract infections

  • Sudden numbness, weakness

  • Uncontrolled bleeding

  • Seizure or loss of consciousness

  • Shortness of breath

  • Chest pain

  • Head injury/major trauma

  • Blurry or loss of vision

  • Severe cuts or burns

  • Overdose

  • Appointments typically in an hour or less

  • No need to leave home or work

Nurse on Call: Free

BlueCareAnywherAZ: $25

  • Same or lower than doctor’s office

  • No appointment needed

Standard Plan: 25%

Wellness Plan: 20% In-Net

Prosano Plan: 20% In-Net

  • Usually need appointment

  • Short wait times

Standard Plan: 25%

Wellness Plan: 20% In-Net

Prosano Plan: 20% In-Net

  • Same or lower than doctor’s office

  • No appointment needed

Standard Plan: 25%

Wellness Plan: 20% In-Net

Prosano Plan: 20% In-Net

  • Highest cost › No appointment needed

  • Wait times may be long

Nurse On Call /
BlueCareAnythere
Convenience Care Clinic
Doctor’s Office
Urgent Care Center
Emergency Room
Provider/Facility Search

Make sure that your provider or facility is in-network. To locate a network provider, follow the steps below or call 800.232.2345 with questions or assistance. 

  • Go to: azblue.com/find-a-doctor 

  • From there you can click on Log in to search to search as a member or you can search as a guest by clicking on Continue as a guest 

  • The follow the on-screen steps to complete ypur search

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